Terms & Conditions

House Rules

Dress Code

  • Casual attire; beer/alcohol branded apparel, cut-off clothing, and wedding gowns are not permitted at any time.
  • Proper swim attire must be worn in the pools at all times.

Smoking Policy

  • Smoking is allowed in all areas of our Beach Club except the Beach Club Dining.

Children Policy

  • Whilst we are a predominantly adult venue, we do accommodate children. However, we encourage parents to accompany their children at all times, should you wish to bring nannies, we ask that they adhere to the same dress code as our other guests. Except for events (normal daily operation only).

Prohibited Items

  • Outside food and beverage.
  • Toys, props, or inflatables.
  • Animals.
  • Professional photography equipment including video cameras, telescopic lenses or drones unless there is a prior arrangement with our Marketing team.
  • Weapons, all sharp/dangerous items. The exception to this rule is our in-house. Police or when we have Police or Army escorting VIP guests, Politicians, etc.
  • Illegal substances are not allowed inside the venue. Indonesia carries severe penalties for the possession of illegal drugs.
  • Please note that for your own safety, all vehicles must be fully checked by security at the entrance and all bags, backpacks, purses, parcels, or other goods in your possession are subject to inspection prior to entering Café del Mar Bali’s premises.
  • Our management reserves all rights to refuse entry. All items not permitted will be labelled and held by our Guest Relation team until departure.

Reservations

Cancellation

  • Non-refundable Payment Guarantee. It is agreed that if clients cancel the reservation for any reason, clients will not receive any credit or refund on all the payments.
  • Minimum spending payment will be settled in advance and will be non-refundable, in case of bad weather, and alternative seating options will be reallocated without any guarantee, and minimum spending still applies.


Special Event

  • Online reservation is not applicable for group bookings of 20 people or more.
  • All reservations will be treated individually.


Confirmation & Check-In

  •  After completing your reservation, an automatic e-booking confirmation will be sent through your email. Please check this confirmation carefully as soon as you receive it to ensure that what was booked matches the confirmation. If your confirmation does not arrive (within 24 hours) or there are any errors, please contact us immediately.
  • Café del Mar Bali accepts no responsibility for any transfer of e-booking confirmations to and/or used by third parties.
  • Please note that Café del Mar Bali strictly forbids the reselling of reservations at an increased price by any unauthorized third parties. In such cases, reservations will be automatically void with no refund.
  • Our Guest Relations will require the e-booking confirmation via mobile device to process the area allocation and any special requests.


Payment

  • Based on Indonesian law, all prices are in Indonesian Rupiah.
  • All prices are subject to 18.8% inclusive of service charges and prevailing government tax.
  • All areas are required Full Payment in advance to secure the booking and non-refundable except for the Arcade table & Benches table will be first come first served.
  • In case of bad weather, we will re-allocate your reservation without any guarantee of an alternative seating option and the minimum spending still applies.
  • Accepted form of payment in the venue is cash and credit/debit card.
  • The minimum spend may change from time to time without prior notice and not applicable for special events.
  • Skip Finns and head on over here instead! The setting was beautiful, food was delicious, music- just the right vibe… but above all else, the service (especially Selvia) was outstanding ♥️ Selvia went above and beyond with food and drink recommendations (must try the bebek and Jimbaran fish) and the staff surprised us with bday cake! Will definitely be back the next time we’re in Bali 😘

    Karthini Avatar Karthini
    May 3, 2023
  • Toller Beach Club mit super aufmerksamen Personal. Vegetarian options: Es gab eine große Auswahl an Speisen inkl. Vegetarischer Auswahl. Parking: Wir waren froh da und es gab einen riesigen Parkplatz für Scooter und Autos

    Josephine Berndt Avatar Josephine Berndt
    October 12, 2023
  • If you want to chill in a more laid back beach club with less crowd, this is the place to go! The oysters I ordered were also very fresh and they hv DJ playing nice music also (more on pop songs / EDM)

    Kenny Tang Avatar Kenny Tang
    June 3, 2023
  • Tempatnya asik, kesini waktu kemarin ada event. Untuk suasana tempat bagus, luas, dan instagramable terutama untuk spot poolnya. Untuk akses masuknya lumayan mudah. Dan untuk pelayanan saya sangat terbantu dikarenakan pelayan yang sigap dan siap untuk membantu registrasi. Parking: Tempat parkir yang luas

    Okta Angga Avatar Okta Angga
    October 5, 2023
  • One of the best beach club in bali !

    Gerhard Barus Avatar Gerhard Barus
    October 12, 2023
  • Had a lovely evening here. Happy hour cocktails, tasty pizza and lovely music and atmosphere. The staff were super friendly and attentive. They got chatting to us and asked why we were there and brought out a surprise cake and banners for our honeymoon so thoughtful

    Alexandra Mitchell Avatar Alexandra Mitchell
    June 12, 2023
  • This place is absolutely gorgeous, especially at sunset. It is such a nice crowd, not over the top with exceptional service! Special mention to thd service attendant that looked after me - Selviana who made sure that someone like me, who was attending the venue on their own was looked after and was having a good time, she made my time so much more enjoyable 😊

    Kym Huynh Avatar Kym Huynh
    June 3, 2023
  • Обслуживание 10/10. Еда вкусная Место отличное Официанты замечательные Советую приходить к открытию и оставаться до заката, тогда и место выбрать будет проще и в целом день пройдет отлично.

    Michael Pavlenko Avatar Michael Pavlenko
    June 26, 2023
  • Tera est un serveur au top, il s’est bien occupé de nous, est disponible pour toute demande, Thanks Tera

    Ayoub AARABI Avatar Ayoub AARABI
    June 26, 2023
  • I really had a great experience in Cafe del Mar. the food is worth the price, the ambience (especially during sunset) is great, and the service is 10/10! Also I would love to say thank you to Arsa, Wiwin & Ray for their services & hospitality, they are really friendly & helpful to us! Parking: n/a

    Tara Aziza A Avatar Tara Aziza A
    June 26, 2023

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