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House Rules

Dress Code

• Casual attire; beer/alcohol branded apparel, cut-off clothing, and wedding gowns are not permitted at any time.
• Proper swim attire must be worn in the pools at all times.

Smoking Policy

• Smoking is allowed in all areas of our Beach Club except the Beach Club Dining.

Children Policy

• Whilst we are a predominantly adult venue, we do accommodate children. However, we encourage parents to accompany their children at all times, should you wish to bring nannies, we ask that they adhere to the same dress code as our other guests. Except for events (normal daily operation only).

Prohibited Items

• Outside food and beverage.
• Toys, props, or inflatables.
• Animals.
• Professional photography equipment including video cameras, telescopic lenses or drones unless there is a prior arrangement with our Marketing team.
• Weapons, all sharp/dangerous items. The exception to this rule is our in-house. Police or when we have Police or Army escorting VIP guests, Politicians, etc.
• Illegal substances are not allowed inside the venue. Indonesia carries severe penalties for the possession of illegal drugs.
• Please note that for your own safety, all vehicles must be fully checked by security at the entrance and all bags, backpacks, purses, parcels, or other goods in your possession are subject to inspection prior to entering Café del Mar Bali’s premises.
• Our management reserves all rights to refuse entry. All items not permitted will be labelled and held by our Guest Relation team until departure.

Reservations

Cancellation

• Non-refundable Payment Guarantee. It is agreed that if clients cancel the reservation for any reason, clients will not receive any credit or refund on all the payments.
• Minimum spending payment will be settled in advance and will be non-refundable, in case of bad weather, and alternative seating options will be reallocated without any guarantee, and minimum spending still applies.

Special Event

• Online reservation is not applicable for group bookings of 20 people or more.
• All reservations will be treated individually.

Confirmation & Check-In

•  After completing your reservation, an automatic e-booking confirmation will be sent through your email. Please check this confirmation carefully as soon as you receive it to ensure that what was booked matches the confirmation. If your confirmation does not arrive (within 24 hours) or there are any errors, please contact us immediately.
• Café del Mar Bali accepts no responsibility for any transfer of e-booking confirmations to and/or used by third parties.
• Please note that Café del Mar Bali strictly forbids the reselling of reservations at an increased price by any unauthorized third parties. In such cases, reservations will be automatically void with no refund.
• Our Guest Relations will require the e-booking confirmation via mobile device to process the area allocation and any special requests.

Payment

• Based on Indonesian law, all prices are in Indonesian Rupiah.
• All prices are subject to 18.8% inclusive of service charges and prevailing government tax.
• All areas are required Full Payment in advance to secure the booking and non-refundable except for the Arcade table & Benches table will be first come first served.
• In case of bad weather, we will re-allocate your reservation without any guarantee of an alternative seating option and the minimum spending still applies.
• Accepted form of payment in the venue is cash and credit/debit card.
• The minimum spend may change from time to time without prior notice and not applicable for special events.

Privacy Policy for Cafe Del Mar

At cafedelmarbali.id, accessible from cafedelmarbali.id, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by cafedelmarbali.id and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in cafedelmarbali.id. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you, hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

cafedelmarbali.id follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, cafedelmarbali.id uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of cafedelmarbali.id.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on cafedelmarbali.id, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that cafedelmarbali.id has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

cafedelmarbali.id’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

cafedelmarbali.id does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.